At Bluebell Exotics, we believe luxury should come with transparency. The following policies are designed to help you understand how our rentals work before making a reservation. All rentals are also subject to our Rental Agreement, which must be reviewed and signed prior to vehicle pickup or delivery.
Submitting a reservation request does not guarantee vehicle availability. Reservations are confirmed only after:
A $500 booking deposit is required to secure your reservation. It is applied toward your rental balance.
The remaining rental balance and refundable security deposit must be paid before the rental begins unless otherwise agreed in writing.
To rent a vehicle from Bluebell Exotics, you must:
Only drivers approved by Bluebell Exotics and listed on the Rental Agreement may operate the vehicle.
There is no young-driver surcharge. Drivers aged 21 to 24 pay the same daily rate as everyone else.
A second driver can be added at no extra charge. They have to be approved in advance and listed on the Rental Agreement before the rental begins, and the same minimum age of 21 applies. A driver who is not on the agreement is not covered and is not permitted to operate the vehicle.
We accept foreign driver’s licenses and International Driving Permits. A higher refundable security deposit applies — we’ll confirm the amount when you book.
You can rent with or without your own insurance. Insurance meeting the requirements below is the standard route; renters who cannot provide qualifying coverage rent on the no-insurance security deposit instead.
Your policy must:
Bluebell Exotics reserves the right to verify insurance coverage and request additional documentation before approving any rental.
Insurance meeting these requirements is generally required. Renters unable to provide qualifying coverage may still rent by paying a $10,000 refundable security deposit in place of proof of insurance.
Every rental requires a refundable security deposit.
With valid insurance, the refundable security deposit is $2,000.
Without valid insurance, the refundable security deposit is $10,000 in place of proof of insurance.
The security deposit is collected before the rental begins. We initiate the release within 24 hours of the post-rental inspection, provided the vehicle comes back without excess mileage or damage. How long it takes to appear on your statement is up to your bank or card issuer.
Tolls, parking charges, and traffic citations often reach us well after the rental ends — tolls usually within 3 to 7 days, parking tickets sometimes two weeks later. Rather than hold your deposit waiting for them, we release it on schedule and invoice those charges separately once they arrive.
Charges that may be deducted from the security deposit include:
If charges related to your rental are received after the security deposit has been released, you remain responsible for those charges.
The security deposit is not a limit on your financial responsibility. If the total amount owed exceeds the security deposit, you remain responsible for paying the remaining balance.
We currently accept:
The refundable security deposit is handled separately — we’ll confirm how it is taken when you book.
Each rental includes 100 miles per rental day, as stated in your reservation confirmation.
Mileage beyond the included allowance is billed at $10 per mile on the Rolls-Royce Cullinan and $5 per mile on every other vehicle in the fleet, unless otherwise agreed in the rental agreement.
Gasoline vehicles should be returned at the fuel level they were delivered at. A vehicle delivered with a full tank and returned short of full carries a $100 refueling charge; a vehicle delivered with less than a full tank and returned below that level carries a $50 charge.
Electric vehicles should be returned with approximately the same battery charge level unless otherwise agreed.
Premium fuel must always be used in vehicles requiring premium gasoline.
Any refueling or charging costs incurred after the rental may be charged to the renter.
Please help us keep our vehicles in exceptional condition.
Vehicles should be returned in substantially the same clean condition in which they were received.
Normal road dust is expected. However, additional cleaning charges may apply for excessive dirt, stains, smoke odor, pet hair, sand, mud, food waste, or other conditions requiring extensive cleaning.
Smoking is strictly prohibited inside all Bluebell Exotics vehicles.
Pets are not permitted. Service animals are welcome and are not treated as pets.
Cleaning or damage resulting from smoking, residue left by vaping, or animals in the vehicle may result in additional charges.
Our vehicles may not be used for:
Violation of these restrictions may result in immediate termination of the rental without refund.
If you’re involved in an accident or experience a mechanical issue:
Renters are responsible for all:
These charges remain the renter’s responsibility even if they are received after the rental has ended.
The renter is responsible for the care, custody, and condition of the vehicle during the rental period.
To the fullest extent permitted by applicable law and the Rental Agreement, the renter assumes responsibility for all loss of or damage to the vehicle occurring during the rental period, including situations where:
The renter’s financial responsibility is not limited by the amount of any security deposit or available insurance coverage.
Need the car longer? Ask at least 24 hours before your scheduled return time, in writing — email is fine. You can always call us to talk it through first. If the vehicle is not already booked for those dates, we can usually extend it.
An extension that has not been approved in advance is treated as a late return and charged accordingly.
Vehicles must be returned by the agreed return time shown on your reservation.
Late returns are subject to the following charges:
If a late return causes Bluebell Exotics to delay or cancel another customer’s reservation, the renter may also be responsible for the resulting loss of rental income.
While every effort is made to provide your reserved vehicle, unforeseen circumstances such as mechanical issues, accidents, or delayed returns may occasionally affect availability.
If this occurs, Bluebell Exotics may offer a comparable replacement vehicle, reschedule the reservation, or provide another appropriate solution.
If you have any questions about our rental policies before booking, we’re happy to help.
Bluebell Exotics
(617) 681-5377
rent@bluebellexotics.com
