Last Updated: July 23rd, 2026
Bluebell Exotics (“Bluebell Exotics,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit bluebellexotics.com (the “Site”) or use our exotic and luxury car rental and chauffeur services (the “Services”).
By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or Services.
When you inquire about, book, or use our rental or chauffeur services, we may collect:
When you visit our Site, we and our service providers may automatically collect:
We may receive information about you from third-party platforms you use to interact with us, such as Turo, or from payment processors, insurance verification services, or delivery coordination partners.
Our vehicles are fitted with GPS and connected-car equipment. While a vehicle is on rent we may collect and process location data from it, and the equipment allows the vehicle to be immobilised remotely where the rental agreement permits. We use this data to protect and recover the vehicle, to support insurance and accident claims, and to resolve toll, citation and mileage questions after a rental ends. Retention periods are set out in the rental agreement and in Data Retention below.
We use the information we collect to:
Where required by applicable law, we process your personal information based on one or more of the following: your consent, the necessity of processing to perform our rental agreement with you, our legitimate business interests (such as fraud prevention and service improvement), and compliance with legal obligations.
We do not sell your personal information. We may share your information with:
Any third party we share information with is expected to handle it securely and use it only for the purposes for which it was shared.
We do not share or sell your mobile phone number to third parties for their marketing or promotional purposes. Your mobile number is used only as described in this Privacy Policy — to communicate with you about your reservation and, where you have opted in, to send you text messages from Bluebell Exotics.
Our U.S.-only Site uses cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use our Site (for example, through Google Analytics and Google Ads). Non-essential analytics and advertising technologies are active by default for our U.S.-only service. We do not require a cookie-choice prompt before you use the Site. We use advertising identifiers such as GCLID, GBRAID, WBRAID, FBCLID, and MSCLKID to measure campaigns and connect quote requests to their advertising source. Essential technologies required for the Site to function are also used.
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with our legal, accounting, insurance, or reporting obligations. Rental and identity verification records may be retained for a period after your rental concludes in case of damage claims, insurance matters, or legal requirements.
Depending on your location, you may have rights regarding your personal information, which may include the right to:
To exercise any of these rights, contact us using the information in Contact Us.
California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion. Contact us to exercise these rights.
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information, consistent with applicable law, including Massachusetts’ data security regulations (201 CMR 17.00). However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our Site and Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can delete it.
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this policy reflects the most recent revision. Material changes will be posted on this page, and where required by law, we will provide additional notice.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Bluebell Exotics
100 Cambridge Street, 14th Floor
Boston, MA 02114
